Congratulations, Tricia Flanary!

Please join me in congratulating Tricia Flanary, the new owner of Bay Cleaning!

Many of you already know Tricia. She has been running the daily operations of the company for the past 6 months in preparation for this transition. She is very organized, has a positive attitude and is a creative thinker, able to come up with innovative ways to solve challenges.

Tricia enjoys working with Bay Cleaning clients and has great working relationships with our cleaning technicians. She is dedicated to providing our customers with the same exceptional service that the company has been known for over the past 5 years.

I am thrilled that Tricia has accepted this opportunity and I’m confident that she will excel and thrive.

If you’d like to send her a note, you can reach her at

Thank you from the founder of Bay Cleaning
It has been a pleasure getting to know all of our wonderful clients. I appreciate every one of our loyal customers. I love meeting people and I’m pleased to say that I’ve made some good friends. I consider it an honor to have been invited into your homes and businesses.

I won’t be far away. I’ll be handling some of the marketing tasks for Tricia as she continues to build on Bay Cleaning’s success. Thank you very much for your support.

With gratitude,

Charlotte Zang

Kent Island Neighbors Shares Bay Cleaning’s Story


Sending a big THANK YOU to Beth Marx, Publisher of Kent Island Neighbors, for the article she wrote in the February issue. Also, special thanks to Emily Lovald Jackson of Cat and the Fiddle Photography for the cover shot.

The article highlights our work with Cleaning for a Reason which provides free house cleanings for people who are battling cancer.

We couldn’t do this without our very talented and dedicated staff who provide a valuable service to people throughout Kent and Queen Anne’s Counties.


Don’t miss the recent Redfin article I was featured in: “How to Deep Clean Your Home for a Fresh Start This New Year”

It’s safe to say that just about everyone was ready to leave 2020 in the past and start brand new this January. And nothing beats a clean and tidy space when starting fresh in the new year. Our surroundings affect our mood, and any leftover clutter and dust from last year may make it difficult to get in the right headspace. That’s why now is the time to make deep cleaning your home a priority.

To help get you started, I, along with other experts from Sacramento, CA to Atlanta, GA, was asked by Redfin to share our best cleaning and organizing tips that you can implement into your routine today. Check out what I had to say!

How to Deep Clean Your Home for a Fresh Start This New Year

Bay Cleaning Donates Cleaning Services

Over the past four years, Bay Cleaning has donated $4,510 in cleaning services to local cancer patients through their partnership with nonprofit Cleaning for a Reason. Owner Charlotte Zang wants to bring heightened awareness of the cause to the area during Cleaning for a Reason Week, April 18-24. The goal is to help more households battling any type of cancer to receive the gift of a clean home.

“Cleaning for a Reason is a wonderful organization that provides a much needed service for cancer patients and their families in their time of need,” Zang said. “As a partner, we have cleaned for many cancer patients who have invited us into their homes, while they are in treatment. It is an honor to serve them, while they work on getting healthy. During this COVID-19 crisis, we are eager to do our part as an essential business by providing a clean, safe, healthy home for all of our clients and especially the cancer patients.”

Through partnership with Cleaning for a Reason, Bay Cleaning supports two homes per month for two consecutive months free of charge. This is an ongoing service to cancer patients residing in Kent and Queen Anne Counties.

About Bay Cleaning
Founded in 2016, Bay Cleaning is the area’s premier professional cleaning service. The company is dedicated to helping make people’s lives easier by providing exceptional custom care for homes and businesses. Insured and bonded, the company’s clients include busy parents, professionals, retirees, homeowners, business owners, realtors, and landlords. For more information, see

About Cleaning for a Reason
Cleaning for a Reason partners with more than 1,200 residential cleaners throughout the United States and Canada to offer free house cleaning to any household battling cancer. Since 2006, the nonprofit and its partners have donated more than $13 million in services, helping more than 39,000 cancer patients. In 2017, Cleaning for a Reason was adopted by ISSA Charities, the charitable arm of ISSA, The Worldwide Cleaning Industry Association. To learn more about Cleaning for a Reason and to apply for free house cleaning, see

Become a Mystery Shopper

Our goal is to be the best cleaning service in Kent & Queen Anne’s counties.

We are the only cleaning service in the area using Mystery Shoppers to evaluate our services. We collect feedback and valuable input from our Mystery Shoppers to ensure exceptional service every time.

Our cleaning technicians never know which appointment is a Mystery Shopper. Feedback enables us to reward employees or re-train in any areas that need attention.

As a Mystery Shopper with Bay Cleaning, you will get a discounted rate in exchange for an evaluation and a flexible schedule. Spots are limited. Send an email to Missy at for details.

When a Mystery Shopper is needed in your area, you will be notified.

Bay Cleaning can end the Mystery Shopper program at any time without notice.

Wouldn’t you love to come home to a clean house?

If you’re like most people, you spend a lot of your free time cleaning. You work all week and then do chores at home in the evenings and on weekends.

Wouldn’t you love to come home to a clean house?

Now you can! We are Bay Cleaning – a cleaning service that provides exceptional custom care for homes in Kent and Queen Anne’s counties. Your neighbors are pleased with the results and we know you will be, too!

House cleaning day can be your favorite day of the week when you choose Bay Cleaning.

  • Bay Cleaning offers clean you can trust.
  • Our trained cleaners complete a checklist at every clean.
  • We are fully insured and bonded for your peace of mind.
  • You will get exceptional custom care for your home at reasonable rates.


Give the gift of clean! People will love and appreciate a gift certificate for house cleaning. Even better: when you purchase 12 three-hour cleaning visits, you get a gift basket that includes chocolates and a free massage! Who could resist?

Call us at 443-566-0040 to get started. Then you (and the ones you love) can enjoy your weekends again.

4 Tips for Cleaning Your Home

Start from the top and work your way down, removing cobwebs and dusting surfaces.  Vacuum last.

Put a pillowcase over the ceiling fan blade and slide it off, trapping dust inside.

Fill a Pyrex measuring cup with water and heat in the microwave for a minute or two. Then simply wipe the inside with a paper towel for a quick and easy clean up.

To make windows sparkle, use a spray bottle containing water, a little vinegar and a few drops of Dawn detergent. Spray, wipe with a clean sponge, and then use a squeegee, cleaning the blade after each pass for a streak-free shine.

To get your home looking its best, call Bay Cleaning at 443-566-0040.